Description
Build and broaden your leadership toolkit.
High-value, well-functioning teams don’t just happen. They’re built through relational intelligence. They are cultivated in the everyday interactions between team members that either create or corrode psychological safety.
As social researcher and leadership professor Amy Edmondson says: “Psychological safety is born from a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.”
So how do we cultivate psychological safety in our workplaces? What kind of self-awareness do I need to have as leader, and what kind of behaviours build greater psychological safety within our teams?
A few indicators of the level of psychological safety in your workplace culture come from exploring these questions:
– Is asking for help welcomed?
– Is there a willingness to help others?
– Is it safe to say ‘I don’t know’ or ‘I made a mistake’?
– Is diversity valued?
– Is challenging the status quo invited?
– How are risk and failure navigated?
– Are brave conversations about difficult topics upskilled for and engaged in?
– How do we recognise and navigate our competency edges?
– Do I feel included and that I belong?
– Do team members genuinely care for and connect with each other?
Just as the field of emotional intelligence has taught us the importance of learning to navigate our emotional selves, relational intelligence is the skill of consciously tending to the quality of relationships between people. And the quality of relationships is determined by the degree to which we understand and build psychological safety together.
We have spent decades ensuring our workplaces are physically safe. Now, we must focus on making them psychologically safe too.
In this session we dig into:
- Define what psychological safety is and isn’t
- Explore the four critical stages of psychological safety
- Receive a guidebook with nearly 100 behaviours of psychologically safe leaders
- Look at the processes and practices of psychologically safe teams across industries
- Increase your capacity to rumble with difficult conversations with helpful language and new tools
- Learn the seven key questions to ask your team
- Create an immediately implementable leader’s toolkit to cultivate psychological safety
“This workshop provided more tools and perspectives for my journey towards being a more courageous leader who leads with vulnerability and calls out issues when they arise.
The content helps us make the shift to understanding how impactful psychological safety can be in the workplace. Not in terms of being nice and avoiding things, but in terms of being able to address issues by being real and vulnerable. Ultimately this can have a real impact on performance.
Kylie’s approach is conversational, genuine and grounded. She has a calming presence that allows everyone to settle into the space and feel okay to open up and share. This means you learn so much from the other people in the group as well as the facilitator.”
Faith Styles, Leadership and Culture Lead
